Flywire has been conducting research for the past seven years to understand the attitudes and behaviours of international students studying in the UK when making payments to their university - and to identify key shifts compared to previous years.
Our 2023/2024 research showed that students’ overall expectations are increasing in line with technological advancements. Students shared a ‘wish list’ which included:
- Clarity on payment schedules
- Digital forms being pre-populated with student information
- Accessing the above information preferably through their university portal
In addition to this, a key finding was that 20% of those surveyed sought guidance from recruitment agents. This presents numerous opportunities to:
- Collaborate more closely with the International Office so they have the information they need to pass on to recruitment agents
- Positively influence recruitment agents and provide them with the right training, resources and information
Download the full 20-page report