Our website uses cookies and this page explains more about cookies, why we use cookies, how we use cookies, for what purpose and how to control cookies.
About cookies
Cookies consist of pieces of text, often including unique identifiers (strings of letters and numbers) that are sent by web servers to web browsers, and stored by the browser. The identifier may then be sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track users as they navigate different pages on a website and to identify users who are returning.
Cookies may be either “persistent” or “session” cookies. Persistent cookies consist of a text file sent to the web browser from the web server, and are stored by the web browser until its set expiry date or until the user deletes the cookie. A session cookie, will expire when the user closes the web browser and is not retained after the browser is closed.
Why we use cookies
There are many reasons for a website to use cookies, from enabling the user to login to secure areas of a site to remembering your name next time you visit that site.
We use cookies to distinguish you from other users of our website and in order to provide increased functionality on our website. This enables us to provide you with a better user experience and allows us to make improvements to our website and services.
We only use cookies to improve the services we offer. We do not use cookies to target you with advertising.
It is important to note that not all cookies on our website are created by us as some are created by third parties. These are covered below.
What cookies do we use?
On your visit to our website, you may notice four types of cookies generated. The cookies used are based on the International Chamber of Commerce guide for cookie categories:
Strictly necessary
These cookies are essential in order to use website and it’s features. We use these cookies to:
- Facilitate features such as secure areas;
- Detect any software on your device which enables content on our website.
These cookies are not used to target you with products or services.
If you prevent these cookies then we cannot guarantee your security or predict how our website will function during your visit.
Performance
These cookies are not essential but collect useful information about how people use our website. Without this information, it would be difficult for us to understand how our website is performing and how we can improve the user experience. We use these cookies to:
- Obtain web usage statistics such as which pages you visit;
- Understand website performance and if there are any errors.
Functionality cookies
These cookies help improve your experience of our website by remembering choices or data you have entered into our website (such as your Flywire account name, payment details) and deliver an enhanced experience. They may also be used to provide services and content such as videos.
Third-party cookies
When you visit our site you may notice that some cookies are not related to Flywire. These cookies may be sent from sites, such as social media sites or analytics tools, that provide external applications through our website such as social media tools or applications or information regarding website usage. We suggest that you look at those third parties' websites for more information about the cookies they place and how you can manage them.
Cookies on this website
Strictly necessary
Cookie type | Name | Expires | Purpose |
---|---|---|---|
Session cookies | _peertransfer_payschool_hidden_announcements | Now + 1 day | This cookie is used to deliver announcements and messages to users of our portal |
_peertransfer_payschool_session | End of session | This cookie is used to remember key information (if you have allowed your browser to do that) | |
peer_session_id | Now + 1 day | This cookie retains the session id and allows the user to the platform | |
user_logged_in | Permanent | This boolean cookie is being used in the session management. | |
rack.session | End of session | This cookie retains the session id and allows the user to the platform. | |
JSESSIONID | |||
sso | |||
AWSELB | Permanent | This cookie retains a sticky session id used in load balancers | |
CloudFlare | __cfduid | Now + 1 year | This cookie is used by CloudFlare to identity trusted web traffic. It does not collect or correspond to any user id. Please see the CloudFlare website for more details about this cookie. |
Cloudflare (.cloudflare.com) | |||
Cloudflare (.dato-cms-assets.com) | |||
Cookies acceptance | flywire-cookies | Permanent | This boolean cookie is used to store the cookies user acceptance. |
Flash messages management | flywire-flash-message-* | Permanent | This boolean cookie is used to avoid showing the message again. |
User experience | fw_payschool_experiment | 3 Months | This cookie is used to track the user experience being used. |
peer_tracker_id | 30 Minutes | ||
fingerprint | Permanent | ||
country | Now + 1 day | This cookie is used to detect specific countries and offer mandatory messages. | |
Preferred language | flywire-lang | Permanent | This cookie is used to store the preferred browser language. |
Cookie consent | CookieConsent | Now + 1 year | Stores the user's cookie consent state for the current domain |
Performance
Cookie type | Name | Expires | Purpose |
---|---|---|---|
Google analytics | __utma | Now + 2 years | This cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. |
__utmb | Now + 1 day | This cookie is used to establish and continue a user session with our site. When a new page is clicked, the cookie is reset. If you leave the website or cease activity, the cookie is deleted. | |
__utmc | End of session | This cookie is used in conjunction with __utmb to determine whether or not to establish a new session. | |
__utmz | Now + 6 months | This cookie stores the type of referral used by visitors to our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view. | |
__utmt | Permanent | This cookie is used to throttle the request rate for our website – i.e. it limits the collection of data when there is high traffic. | |
_ga | Now + 2 years | A Google Analytics cookie for general tracking. View Google Analytics’ privacy overview at http://www.google.com/policies/privacy/partners/. To opt out of being tracked by Google Analytics across all websites visit the Google Analytics opt-out page | |
_gid | Now + 1 day | ||
_gat | Now + 2 days | ||
collect ads/ga-audiences | End of the session | ||
New Relic (.nr-data.net) | JSESSIONID | End of session | Monitors our web servers ensuring that we are alerted to any web server malfunctions, specifically it monitors session counts for an application. Find out more. |
Marketing and analytics cookies
Cookie type | Name | Expires | Purpose |
---|---|---|---|
Google Tag Manager (.facebook.com) | <empty> | Permanent | This cookie is used to track specific sessions for marketing purposes. For more info, visit Google privacy policy |
fr | Permanent | ||
tr | End of the session | ||
Google Tag Manager (.bing.com) | MUID | Now +1 year | |
MUIDB | Now + 1 year | ||
Google Tag Manager (.google.com) | NID | Permanent | |
Google Tag Manager | _fbp | Permanent | |
_mkto_trk | Now + 2 years | ||
Hotjar Analytics | _hjTLDTest hjViewportId | End of the session | Session cookie used for marketing and sales purposes. For more info, visit Hotjar cookies policy |
_hjIncludedInSample _hjRecordingEnabled | Permanent | ||
_hjid | Now + 1 year | ||
Drift Analytics | drift_aid | Now + 2 years | Session cookie for Marketing purposes. For more info, visit Drift cookie security information |
drift_sid | Now + 30 minutes | ||
dc | End of the session | ||
DFTT_END_USER_PREV_BOOTSTRAPPED | Now + 2 years | ||
Drift.Targeting.currentPageViewStarted | Permanent | ||
__d_mkto | Now + 1 year |
Functionality cookies
Cookie type | Name | Expires | Purpose |
---|---|---|---|
Vimeo | vuid (.vimeo.com) | Now + 2 years | To display and deliver videos about how to use our services, Flywire makes use of Vimeo, a video sharing website. The embedded Vimeo player, uses these cookies to check if certain features or preferences have been selected by the user. To find about more about how each cookie is used by see Vimeo’s cookie list. More information can be found on Vimeo’s privacy policy. |
Youku | cna (mmstat.com) | Permanent | To display and deliver videos in China about how to use our services, Flywire makes use of Youku, a video sharing website. The embedded Youku player, uses these cookies to check if certain features or preferences have been selected by the user. |
__ab* | End of session | ||
__aysid (youku.com) __ayspstp (youku.com) __aysvstp (youku.com) | Now + 2 days | ||
Zendesk | __cfduid | Now + 1 year | On some pages of our website, we use an instant live chat tool called Zendesk. This allows you to interact with our support team and enables our team to provide support to help you use our services. Zendesk uses both temporary and persistent cookies to recognise any returning visitors, maintain a chat session across multiple pages of our website and in order to easily understand past interactions. See the Zendesk cookie list and privacy policy for more information. |
__cfruid | End of session | ||
__cfruid | End of session | ||
__zlcmid | Now + 1 year | ||
__zlcstore | Now + 1 year | ||
AWSALB | Permanent | This cookie retains a sticky session id used in load balancers. | |
Ruutly | AWSALB | Permanent | This cookie retains a sticky session id used in load balancers. |
Smartrecruiters | AWSALB | Now + 6 days | This cookie retains a sticky session id used in load balancers. |
AWSELB | Now + 1 day | ||
Marketo | BIGipServer# | End of the session | Used to distribute traffic to the website on several servers in order to optimise response times or by the content network, Cloudflare, to identify trusted web traffic. Check the Marketo cookie list for more information. |
__cfduid | Now + 1 year | ||
__cf_bm | Now + 1 day | ||
Embedly | __cfduid | Now + 1 year | Used by the content network, Cloudflare, to identify trusted web traffic or measures the number of times an embedded element from a third party service has been used. Check Embedly privacy policy for more details. |
em_cdn_uid | Now + 1 year |
Third Party
Cookie type | Name | Expires | Purpose |
---|---|---|---|
i/adsct | End of session | The cookie is used by Twitter.com in order to determine the number of visitors accessing the website through twitter advertisement content. More information can be found at Twitter’s privacy policy. | |
personalization_id | Now + 2 years | ||
lang | End of session | These cookies are used by Linkedin to allow you to share content from our website. See the Linkedin privacy policy, for more details | |
bcookie | Now + 2 years | ||
lidc | Now + 24 hours | ||
UserMatchHistory | Permanent |
Controlling cookies
You may prefer to disable cookie on this and on other websites. The most effective way to do this is to alter your web browser (e.g. Google Chrome, Firefox, Internet Explorer) settings to allow, switch off or delete cookies. We suggest consulting the help section of your browser or visiting the about cookies website which offers step-by-step guidance for all modern browsers.
To learn more about how we use information collected about you via our website and your rights and choices with regard to that information, please visit our privacy policy
Contact us
The entity responsible for the processing of the information collected via our website is listed below. The privacy officer can be contacted using our contact page or by writing to us below:
Flywire Payments Corporation
Attn: Privacy Officer
141 Tremont Street, 9th Floor
Boston, MA 02111, USA