[Report] Is paying for healthcare patient-friendly yet?

2,000+ consumers weigh in on Flywire's annual survey of healthcare patient needs

In our second annual patient survey, 2,004 U.S. adults shared what they need when it comes to paying their medical bills, including:

  • Statements that are easier to understand and options to pay bills online
  • Options to track and pay bills for themselves and dependents in a single patient portal
  • Options to pay bills in installments of longer than 12 months
89% are concerned about rising medical costs
75% say that bills for medical expenses are complicated
95% say there should be a better way to simplify and pay medical bills

Read the report

Get detailed insights on what patients want in healthcare billing, and learn how to best accommodate and encourage payment.

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