Banner Health’s path to a better patient financial experience
85%
monthly payment plans created online
$10.7M
increase in pre-service payments in the first 4 months
89%
post-service payments self-served
It starts with that patient experience. If we create a poor patient experience, or a patient doesn’t feel like we’re being flexible or helpful, or we create a bad debt situation, we risk losing patients to our competing health systems. Having these tools in place to create a friendly environment for the patient financial experience is absolutely critical.
Building a modern post-service journey
Ready to modernize your own financial experience?
Request a demo