Watch Flywire sit down with revenue cycle and IT leaders to discuss collaboration between their departments and its impact on the revenue cycle.
Moderator: John Talaga, EVP & GM, Flywire
Speakers:
- Becky Cloud-Glaab, Executive Director, Revenue Cycle, UC Irvine Healthcare
- Michelle Stansbury, Vice President, Innovation and IT Applications, Houston Methodist
- Amy Graham, Chief Strategy and Innovation Officer, FirstHealth of the Carolinas
- James D Lee Jr., Director, Revenue Cycle, Children’s Hospital Los Angeles
What we're trying to really accomplish now is there is no person at the front desk. You walk through, it's like you do in the airports through geolocation, we know what you're here for, we automatically check you in. You've already paid for your services, all the documentation has been completed. We're building our hospital of the future as well as our clinics of the future. We're not building out for call centers, we're not building out on certain spaces because we believe the technology is there.