Sub-processors

Last Modified: September 9, 2024

Annex III: Sub-processors who may process personal data of our clients:

Sub-processorActivityLocation
Amazon Web Services (AWS)Cloud computing infrastructureUSA
BoxFile sharing and storage toolUSA
CDM LabelsBranded badge paper and badge sleevesUK
CernerHealth information technology provider used by some of Flywire's healthcare institution clientsUSA
CPD certificationContinuing Professional Development accreditation institutionUK
CreditSafeCredit reports, monitor for insolvency and delinquency amongst the client’s creditorsUSA
Factiva (Dow Jones)Watchlist VerificationUSA
File InviteOnboarding platform and repository for customer onboarding documentsUSA
GB GroupIdentity Documentation VerificationUK - Global
Google Cloud PlatformApplication Hosting and DataUSA
Google SuiteEmail and document creation/collaboration/storageUSA
Google Suite BackupBackup for Google SuiteUSA
HubspotCRM platformUSA
IvyArtificial intelligence-powered chatbot software toolUSA
KeenAnalyticsUSA
Lemonade Print GroupPrint and mail vendor for physical billing statementsUK
MarketoAccountingUSA
Moody Analytics / PassfortOnboarding platform and repository for customer onboarding documentsUK - Global
NetsuiteMarketing and client communications toolUSA
NordisPrint and mail vendor for physical billing statementsUSA
Ontario Systems / FinviRevenue cycle management provider used by some of Flywire's healthcare institution clientsUSA
OSGPrint and mail vendor for physical billing statementsUSA
OwnbackupBackup for SalesforceUSA
PayZenPayment Method OptionsUSA
PrismicPublic Website ContentFrance
RevSpringPrint and mail vendor for physical billing statementsUSA
SalesforceCustomer relationship management platformUSA
SumologicLogging and MonitoringUSA
SentryApplication MonitoringUSA
Unit 21Transaction monitoring toolUSA
VeriffIdentify verification toolUSA
VirtruEmail and file encryption toolUSA
WPM Software LimitedHosting & Infrastructure related to the provision of the WPM Payment PlatformUK
XEROAccountingUSA
YeswareEmail tracking and scheduling with integration to SalesforceUSA
ADAClients support softwareUSA
ZendeskCustomer support softwareUSA

Sub-processors who may process personal data of our payers:

Sub-processorActivityLocation
AdyenCard acquirerUSA
AlipayPayment / collection partnerChina
Amazon Web Services (AWS)Cloud computing infrastructureUSA
Astropay / DlocalPayment / collection partnerBrazil
ANZPayment / collection partnerNew Zeland
AUSTRACAML Transaction MonitoringAustralia
Bank of AmericaPayment / collection partnerUSA - global accounts
BancolombiaPayment / collection partnerColombia
BanortePayment / collection partnerMexico
Bank of MontrealPayment / collection partnerCanada
BarclaysPayment / collection partnerUK
BrazeApplication used to send email communicationsUSA
BS2Payment / collection partnerBrazil
CernerHealth information technology provider used by some of Flywire's healthcare institution clientsUSA
CheckoutPayment Card ProcessingUK - Global
China Union PayLocal CNY card brandChina
CIMBPayment / collection partnerIndonesia
CitibankPayment / collection partnerUSA - global accounts
Cross River BankPayment / collection partnerUSA
Deutsche BankPayment / collection partnerEEA - global accounts, India
EbixcashPayment / collection partnerIndia
FastpayPayment / collection partnerTaiwan
FinastraData service provider for mandate/direct debit managementUK
FiservCard acquirerUSA
FlutterwaveCard processor for NGN card paymentsNigeria
FreshWorks, Inc.Service Desk softwareUSA
FuiouPayment / collection partnerChina
GeoswiftCard acquirer for UnionPay cardHong Kong
Google AnalyticsAnalytics with access to IP address, device and interaction dataEEA
ICICIPayment / collection partnerIndia
IngenicoPayment / collection partnerGlobal
ITAUPayment / collection partnerBrazil
JD VendorPayment / collection partnerChina
JP MorganPayment / collection partnerUSA
KeenAnalyticsUSA
KSNetPayment / collection partnerSouth Korea
Lemonade Print GroupPrint and mail vendor for physical billing statementsUK
Lexis NexisWatch list and sanctions screening toolUSA
LianLian PayPayment / collection partnerChina
Lulu ForexPayment / collection partnerIndia
Muthoot ForexPayment / collection partnerIndia
NABPayment / collection partnerAustralia
NiumPayment / collection partnerSingapore
NMB BankPayment / collection partnerNepal
NSCashpointPayment / collection partnerMalaysia
Ontario Systems / FinviRevenue cycle management provider used by some of Flywire's healthcare institution clientsUSA
PaygatePayment / collection partnerSouth Korea
Payment Rails / TrolleyPayment / collection partnerUSA
PaypalLogging and MonitoringUSA
PayZenPayment / collection partnerUSA
PNC BankPayment / collection partnerUSA
PrimerioPayPayment / collection partnerBrazil
PSEPayment / collection partnerColombia
SentryApplication MonitoringUSA
SiftFraud protection toolUSA
State Bank of IndiaPayment / collection partnerIndia
SumologicFraud protection toolUSA
TrustlyPayment / collection partnerSweden
TwillioApplication used to send SMS notificationsUSA
UnicallCustomer support softwareChina
Unit 21Transaction monitoring toolUSA
VIBPayment / collection partnerVietnam
VP Bank of AGPayment / collection partnerVietnam
WorldpayCard acquirerUK
ZapierWorkflow automationUSA
ADAPayer's support softwareUSA
ZendeskCustomer support softwareUSA