Sub-processors

Last Modified: September 9, 2024

Annex III: Sub-processors who may process personal data of our clients:

Sub-processor Activity Location
Amazon Web Services (AWS) Cloud computing infrastructure USA
Box File sharing and storage tool USA
CDM Labels Branded badge paper and badge sleeves UK
Cerner Health information technology provider used by some of Flywire's healthcare institution clients USA
CPD certification Continuing Professional Development accreditation institution UK
CreditSafe Credit reports, monitor for insolvency and delinquency amongst the client’s creditors USA
Factiva (Dow Jones) Watchlist Verification USA
File Invite Onboarding platform and repository for customer onboarding documents USA
GB Group Identity Documentation Verification UK - Global
Google Cloud Platform Application Hosting and Data USA
Google Suite Email and document creation/collaboration/storage USA
Google Suite Backup Backup for Google Suite USA
Hubspot CRM platform USA
Ivy Artificial intelligence-powered chatbot software tool USA
Keen Analytics USA
Lemonade Print Group Print and mail vendor for physical billing statements UK
Marketo Accounting USA
Moody Analytics / Passfort Onboarding platform and repository for customer onboarding documents UK - Global
Netsuite Marketing and client communications tool USA
Nordis Print and mail vendor for physical billing statements USA
Ontario Systems / Finvi Revenue cycle management provider used by some of Flywire's healthcare institution clients USA
OSG Print and mail vendor for physical billing statements USA
Ownbackup Backup for Salesforce USA
PayZen Payment Method Options USA
Prismic Public Website Content France
RevSpring Print and mail vendor for physical billing statements USA
Salesforce Customer relationship management platform USA
Sumologic Logging and Monitoring USA
Sentry Application Monitoring USA
Unit 21 Transaction monitoring tool USA
Veriff Identify verification tool USA
Virtru Email and file encryption tool USA
WPM Software Limited Hosting & Infrastructure related to the provision of the WPM Payment Platform UK
XERO Accounting USA
Yesware Email tracking and scheduling with integration to Salesforce USA
ADA Clients support software USA
Zendesk Customer support software USA

Sub-processors who may process personal data of our payers:

Sub-processor Activity Location
Adyen Card acquirer USA
Alipay Payment / collection partner China
Amazon Web Services (AWS) Cloud computing infrastructure USA
Astropay / Dlocal Payment / collection partner Brazil
ANZ Payment / collection partner New Zeland
AUSTRAC AML Transaction Monitoring Australia
Bank of America Payment / collection partner USA - global accounts
Bancolombia Payment / collection partner Colombia
Banorte Payment / collection partner Mexico
Bank of Montreal Payment / collection partner Canada
Barclays Payment / collection partner UK
Braze Application used to send email communications USA
BS2 Payment / collection partner Brazil
Cerner Health information technology provider used by some of Flywire's healthcare institution clients USA
Checkout Payment Card Processing UK - Global
China Union Pay Local CNY card brand China
CIMB Payment / collection partner Indonesia
Citibank Payment / collection partner USA - global accounts
Cross River Bank Payment / collection partner USA
Deutsche Bank Payment / collection partner EEA - global accounts, India
Ebixcash Payment / collection partner India
Fastpay Payment / collection partner Taiwan
Finastra Data service provider for mandate/direct debit management UK
Fiserv Card acquirer USA
Flutterwave Card processor for NGN card payments Nigeria
FreshWorks, Inc. Service Desk software USA
Fuiou Payment / collection partner China
Geoswift Card acquirer for UnionPay card Hong Kong
Google Analytics Analytics with access to IP address, device and interaction data EEA
ICICI Payment / collection partner India
Ingenico Payment / collection partner Global
ITAU Payment / collection partner Brazil
JD Vendor Payment / collection partner China
JP Morgan Payment / collection partner USA
Keen Analytics USA
KSNet Payment / collection partner South Korea
Lemonade Print Group Print and mail vendor for physical billing statements UK
Lexis Nexis Watch list and sanctions screening tool USA
LianLian Pay Payment / collection partner China
Lulu Forex Payment / collection partner India
Muthoot Forex Payment / collection partner India
NAB Payment / collection partner Australia
Nium Payment / collection partner Singapore
NMB Bank Payment / collection partner Nepal
NSCashpoint Payment / collection partner Malaysia
Ontario Systems / Finvi Revenue cycle management provider used by some of Flywire's healthcare institution clients USA
Paygate Payment / collection partner South Korea
Payment Rails / Trolley Payment / collection partner USA
Paypal Logging and Monitoring USA
PayZen Payment / collection partner USA
PNC Bank Payment / collection partner USA
PrimerioPay Payment / collection partner Brazil
PSE Payment / collection partner Colombia
Sentry Application Monitoring USA
Sift Fraud protection tool USA
State Bank of India Payment / collection partner India
Sumologic Fraud protection tool USA
Trustly Payment / collection partner Sweden
Twillio Application used to send SMS notifications USA
Unicall Customer support software China
Unit 21 Transaction monitoring tool USA
VIB Payment / collection partner Vietnam
VP Bank of AG Payment / collection partner Vietnam
Worldpay Card acquirer UK
Zapier Workflow automation USA
ADA Payer's support software USA
Zendesk Customer support software USA