Nanyang Technological University, Singapore (NTU Singapore) has partnered with vertical payments company Flywire to offer a fully integrated, digital payment platform for their international students.
The payee can simply choose their preferred payment method either through bank transfer, credit card or e-wallet, in their local currency, which is translated at competitive exchange rates – minimising unnecessary bank charges and delays.
Users will also have access to multilingual customer service 24 hours a day, seven days a week, with multiple channels of communication.
NTU Singapore has been embarking on a digital transformation of its administration since 2018 to meet the university’s changing needs, streamline processes and enhance operational efficiency as part of its Smart Campus vision.
This collaboration with Flywire is NTU’s latest effort to adopt innovative solutions to improve student services and overall customer service while enhancing productivity.
Flywire’s payment platform is said to simplify and solve the challenges of sending and receiving funds abroad to streamline NTU’s cross-border receivables management and allow for significant cost efficiencies. It provides NTU with a fully integrated and unified database for international student remittances and a common payment collection platform.
Ms Tan Aik Na, NTU’s Senior Vice President (Administration) said, “The adoption of Flywire, our latest digital initiative, is a winning combination which not only enhances our international students’ journey and experience through seamless and cost-effective payments from anywhere in the world, it also improves the efficiency and productivity of NTU’s operations.”