Join us for our 2025 Annual Conference & Awards Ceremony in Windsor. We’ll bring together 200 guests to connect, have fun and gain valuable insights from industry experts and peers on how to improve payment processes across the higher education ecosystem. During the conference you’ll hear the latest findings from our research initiatives on income collection policies, risk, and student payer experiences, as well as topical keynote sessions, panel discussions, best practices, products updates and more. You’ll also be part of our awards ceremony celebrating the achievements of the sector.
Take a look at this 2 minute video for highlights of the last Annual Conference & Awards Ceremony
Who should attend
This event is for senior financial decision-makers and other key institutional stakeholders involved in the management of payment acceptance
Agenda
Optional pre-event activities on Monday 3rd March
| Time | Session |
|---|---|
| 15:00 - 18:00 | Pre-event activities |
| 18:30 - 22:30 | Informal Networking Reception |
Day 1 on Tuesday 4th March
| Time | Session |
|---|---|
| 07:00 - 08:00 | Exercise |
| 09:00 - 09:30 | Registration |
| 09:30 - 09:45 | Welcome & Introduction Simon Read, SVP, EDU, EMEA, Flywire |
| 09:45 - 10:30 | Product Keynote Corey Rethage, Senior Director, Product Management & Peter Murdie, Senior Product Manager, Flywire |
| 10:30 - 11:00 | Networking Break |
| 11:00 - 11:20 | New Research Sheona Griffiths, Senior Director, Flywire |
| 11:20 - 11:50 | Case Study: A Partnership for Change, Manchester Metropolitan University Paul Sheil, Head of Finance Service Centre, and Geoff Maddocks, Finance Project Manager |
| 11:50 - 12:30 | Panel Session: Lessons learnt following large scale change projects Mark Gilbert, Business & Process Manager, Anglia Ruskin University; Lucy Bilali, Income Manager, University of Northampton, Moderated by Jenna Peaty, Head of Key Account Management - UK, Flywire |
| 12:30 - 13:30 | Networking Lunch Break |
| 13:30 - 13:50 | Card Payments Economics: Rethinking the basics Calvin Chen, VP, Global Payments, Flywire |
| 13:50 - 14:10 | Payment Fraud in UK Higher Education: What do we know and how should we respond? Jo Brewin, Consultant, Flywire |
| 14:10 - 14:30 | Corporate Resilience in Higher Education Dr Nicola Harding, CEO We Fight Fraud |
| 14:30 - 15:30 | Panel Session: Regulations & Standards: What the sector needs to know. Aled Morgan, Sr Director, Head of Compliance - EU, Flywire; Haydn Gibbins, Finance Services Director, UCL; Dr Nicola Harding, CEO, We Fight Fraud; Edward Vincent, Consultant, Cosegic. Facilitated by David Neild, Lead Security Consultant, Flywire |
| 15:30 - 16:00 | Networking Break |
| 16:00 - 17:00 | Keynote Speaker: Colin MacLachlan, Former SAS Leader and Star of SAS: Who Dares Wins |
| 18:30 - 20:00 | Annual Awards Ceremony Dinner |
Day 2 on Wednesday 5th March
| Time | Session | ||
|---|---|---|---|
| 08:30 - 09:00 | Registration | ||
| 09:00 - 10:30 | Think Tank Simon Read, SVP, EDU, EMEA, Flywire | ||
| 10:30 - 11:00 | Networking Break | ||
| 11:00 - 12:25 | AI: Practical Working Session Rob May, Executive Chairman, ramsac | ||
| 12:25 - 13:30 | Networking Lunch Break | ||
| Track 1 - Software & Systems | Track 2 - International | Track 3 - Products & Solutions | |
| 13:30 - 14:05 | Workshop: Student Financial Software (SFS) Paul McWhorter, Group Product Manager, Flywire | Research: 2024 international student focus group findings Cecilia Makinde, Marketing Programs Manager, Flywire | US Loans Alysha Ayres, Payables Manager, Flywire |
| 14:10 - 14:45 | Research: Admissions process mapping: Takeaways for finance Tom Wilmot, Flywire; Jade Bottomore, Senior Finance Assistant, Collections, Birmingham City University | Refunds: Best practice Alysha Ayres and Oliver Mussett, Flywire | |
| 14:50 - 15:25 | Workshop: Path to integration Oliver Mussett, Senior Strategic Partner Manager, Flywire & Bailey Jane Steffen, Manager, Technical Implementation UK, Flywire | Workshop: Protecting your University and your international students: Risk mapping and mitigation Bridget Walker, Consultant, Flywire | Third Party Invoicing |
| 15:30 - 16:00 | Evolution to Flywire eStore: What to expect Peter Murdie, Senior Product Manager | ||
| 16:00 | Conference Close | ||