Not-for-profit, district hospital • Over 600,000 patients treated per year
3,763 employees including nearly 100 physicians • 8 campuses throughout the Visalia Area
kaweahdelta.org
Kaweah Delta sought a solution that would reduce its cost to collect and create a unified billing experience for patients and staff. By implementing a patient financial experience that made self-service payments easy and unified multiple systems (without the cost and expense of a new EHR or billing system), Kaweah was able to reduce its cost to collect over 56%.
45% Increase in Self Service Payments
(9X the Healthcare Average)
84% Patient Satisfaction
(2.4X the Healthcare Average)
Happier patients
Keeping track of my hospital/clinic bills should be easy and it is now. Thank you!
– Patient, Kaweah Delta
Very clear and simple!
– Patient, Kaweah Delta
I love that it gave us an itemized break down of the visit.
– Patient, Kaweah Delta