Flywire surveyed 200+ higher education IT leaders to examine their role, impact on improving the student experience, and influence on purchasing decisions around payment technology. The results provide insight into challenges they're facing and how IT's role is evolving.
say there is now an increased need to focus on security and cyber threats in their institution
believe that IT plays a critical role in creating a positive student experience
said that integration with other systems was one of the top challenges they face with their ERP/SIS
9 in 10
said that their role was more complex than it was five years ago, and when asked about what their role would be in five years time, IT leaders had a lot to say.
They only see their role getting more complex as the years roll on, that they will be the ones “fostering innovation and cooperation, protecting student information, ensuring the institution's technical competence, and supporting the institution's digital transformation.”
