Healthy Bites: Transforming patient payments for a smoother financial experience

As patient expectations evolve, making sure you deliver a seamless and efficient payment experience isn’t just important—it’s the key to keeping patients happy and ensuring the success of your business.

In this Healthy Bites session, Kara Albright, OrthoNebraska’s Manager of Patient Financial Services, shares insights from their recent billing and payments transformation including how they streamlined payment processes, enhanced patient experience, and boosted financial results.

Watch this webinar to discover:

• How to adapt the payment experience to meet the needs of your patient demographic, including how to get elderly populations more into digital
• Tips for incorporating feedback from patient surveys and payment analytics to inform strategic decisions for your business
• How to educate your patient populations to encourage self-service
• How to measure the success of your overhaul and the key metrics OrthoNebraska was looking at