[Report] The secret weapon for attracting and retaining international customers

70% of companies buying from international vendors have stopped doing business with them because of a cross-border B2B payment experience, according to 460+ AP professionals surveyed.

These professionals - your customers - said dealing with FX complexity holds back their companies' growth, introduces delays and problems in paying invoices to key partners that strain internal relationships with coworkers, and just makes it hard for them to do their job properly.

Flywire commissioned the independent survey across three countries each in Latin America, the Middle East and Africa - sampling some of the fastest-growing regions in the world. We learned that the B2B payment experience impacts customer experience, and that there is a clear business advantage to improving it.

92%say paying in their local currency is as appealing as discounted payment terms
88%worry about security or fraud when making cross-border payments
82% have waited to pay a vendor because of FX complexity

View the report

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